In a repeat performance from 2008, management and staff of The Credit Union League of Connecticut are personally visiting each member credit union to thank them for their membership, loyalty, and participation throughout 2009, offering Holiday greetings and hand delivering dues notices for 2010.
“Even in these financially challenging times,” League President and CEO Tony Emerson said, “credit unions are poised to deliver crucial service to members. Providing uncommon, superior member service during a tough economy often means simple, good business, setting an organization apart from its competition.”
“The League wants to exemplify this model,” he added. “We also want to deliver a high caliber of service to our member credit unions. Like them, we are first and foremost a service organization.”
In its full commitment to meeting pledges, promises, and programs instituted in the 2008, the League in 2009 served member credit unions by listening to their needs and fulfilling their requests with low- or no-cost alternatives and events such as the noteworthy regulatory compliance workshop and a RESPA conference. What’s more, for 2010 the League has established a six-month, 12-session Compliance School—at no cost to small credit unions—to keep affiliated credit unions up to date on the increasingly complicated regulatory compliance landscape.
“No one is describing credit union operations as turnkey these days,” Emerson said. “By forming programs that provide hands-on, essential instruction and the latest updates, and surrounding them with personal connection and individual attention, the League is fulfilling its promise to serve with the same commitment that member credit unions render service to their own members. It’s the way we like to do business in Connecticut.”
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